Beneficial Ownership Documentation Update

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All Financial Institutions are required to obtain, verify, and record information about the beneficial owners and controllers of Legal Entity customers as of May 11, 2018*. This new regulation aids the U.S. Government in the fight against financial crimes.

We proudly support all efforts to protect and maintain the security of our customers and our country.

At our locations beginning in First Quarter 2018, each time an account is opened for a covered Legal Entity, you will be required to provide identifying information (including name, address, date of birth, as well as relevant identification numbers and documents) for:
• Each individual that has beneficial ownership (25% or more); and
• One individual that has significant managerial control of the Legal Entity;
and to certify that this information is true and accurate to the best of your knowledge.

We’ve assembled a list of frequently asked questions regarding these requirements. If you have any additional questions, please do not hesitate to contact your local branch, relationship manager, or call the Customer Care Center at 1-888-827-5564 from 8 a.m. to 8 p.m. CT Monday through Friday, and 8 a.m. to 4 p.m. Saturday.


* – Financial Crimes Enforcement Network FAQs Regarding Customer Due Diligence (PDF)