5 Terms You Need to Know for Your Online Safety
These terms sound scary, but the experts at Sunflower Bank are here to help if you find yourself with unauthorized account activity.
Be sure to review your account regularly and notify us as soon as you see any transaction you do not recognize. While you have 60 days from the statement date in which the transaction appeared, the sooner you let us know, the quicker we will be able to take the necessary steps to restore your account and your peace of mind.
Virus / Malware
Computer Viruses and/or Malware infect devices,
programs, and files. They may alter the way a computer
or program operates, or cause it to stop working
altogether. Some viruses are designed to "steal" data
or promote fraudulent activity associated with sensitive
information that is acquired.
Information that an unauthorized individual has obtained by breaking
through system security protocols, firewalls, or by guessing
login information. A hack can affect one person or more.
A wide spread security event in which sensitive data is accessed
and/or stolen by an unauthorized party which affects multiple
individuals and many sensitive records. It may be obtained by breaking
through the financial institution’s security protocols, systems, and firewalls. This information is sometimes collected and kept for a length of time before being used, making it harder to identify the unauthorized individual.
An unauthorized individual gains access to an
individual's account through social engineering.
Social engineering can occur via email, phone, or
in person. The unauthorized individual attempts to
"engineer" people to give them sensitive information,
enabling them to access an account.
A technology device that can be placed on or inserted into the
point of sale on a credit or debit card machine. It is used to
collect sensitive banking information including: card number,
expiration date, name, and cvv code. Malicious surveillance may be
nearby capturing pin numbers as they are entered. These are most
commonly used at gas stations and ATMs.