Business Banking Transition

Everything You Need to Prepare for Your Move to Sunflower Bank

We are excited to welcome First Foundation Bank business customers to Sunflower Bank’s accounts and services on Monday, September 21, 2026. As we transition to Sunflower Bank systems, there are a few important dates, service interruptions, and action items to be aware of. Please review the information below and share it with anyone in your organization who manages banking activities.

Key Dates Prior to System Conversion

For a more comprehensive list of dates and actions items, refer to your mailed Business Accounts packet that has also been posted in First Foundation Bank’s Business Online and Commercial Online platforms.

Before September 18

Download and save important online banking information, including:

  • Statements and documents
  • Account history
  • Wire and ACH templates
  • Bill Pay payees
  • User access information
  • Deposit and check images

Thursday, September 17

  • Bill Pay: All features will be disabled at 8:00 PM (ET) | 7:00 PM (CT) | 5:00 PM (PT). Please schedule any important payments in advance.

Friday, September 18

  • Most branches close at noon local time
  • The Honolulu branch will be closed all day.

Additionally:

  • Online Banking access ends at 8:00 p.m. ET | 7:00 p.m. CT | 5:00 p.m. PT
  • Mobile Banking access ends at 8:00 p.m. ET | 7:00 p.m. CT | 5:00 p.m. PT
  • Online Statements access ends at 8:00 p.m. ET | 7:00 p.m. CT | 5:00 p.m. PT

September 19-20

Over the weekend, during system integration:

  • Branches will be closed.
  • Business Online and Commercial Online will be unavailable.
  • Online and mobile banking services will not be accessible.
  • Customers should plan for cash needs and maintain an alternate payment method.

Monday, September 21

Welcome to Sunflower Bank!

  • Business Banking Direct (BBD) and Treasury Management Direct (TMD) will be available at approximately 9 a.m. ET / 8 a.m. CT / 6 a.m. PT.
  • Customers can begin banking at any Sunflower Bank or First National 1870 location.

Important Action Items

Online Banking Users

Business Banking Direct (BBD) replaces FFB Business Online and uses the same platform you've used previously. On Sunday, September 20, all users will be provided with instructions for how to access the platform on September 21.

Debit Cards

  • Continue using your First Foundation Bank debit card until September 21.
  • New cards cannot be activated or used until September 21.
  • Existing First Foundation Bank debit cards will be deactivated on September 21.

Wire Transfers

If your business receives incoming wire transfers:

Update incoming wire instructions to Sunflower Bank routing number – 101100621 – between September 21 and November 18, 2026.

After November 18, wire transfers sent using the former First Foundation Bank routing number will be returned.

Commercial Loan Customers

For customers with commercial loans:

  • Your loan number will remain the same.
  • Existing loan terms generally remain unchanged.
  • Automatic loan payments will continue without interruption.
  • Monthly billing statements will begin coming from Sunflower Bank.
  • Loan payments should be directed to Sunflower Bank beginning September 21.

Treasury Management Users

Treasury Management Direct (TMD) replaces FFB Commercial Online and uses the same platform you've used previously. On Sunday, September 20, all users will be provided with instructions for how to access the platform on September 21.

Following conversion, administrators should review:

  • ACH templates
  • Wire templates
  • User permissions
  • Approval workflows
  • Bill Pay access settings

While these items are expected to convert successfully, reviewing configuration settings is recommended.

Frequently Asked Questions

  • For most customers, account numbers will remain the same.

  • Yes. Following conversion, Sunflower Bank's routing number will be 101100621. 

  • Yes. Continue using your existing checks until your supply runs out.

  • Business Banking Direct and Treasury Management Direct will be available on September 21 at approximately 9 a.m. ET / 8 a.m. CT / 6 a.m. PT

If You Have Questions or Need Assistance September 21 or After, Please Contact Sunflower Bank.

For Business Banking Direct Support, contact:

Customer Care | 888.827.5564

Representatives are available:

Monday-Friday
 8:00 a.m. - 9:00 p.m. ET | 7:00 a.m. - 8:00 p.m. CT | 5:00 a.m. - 6:00 p.m. PT

Saturday
 9:00 a.m. - 5:00 p.m. ET | 8:00 a.m. - 4:00 p.m. CT | 6:00 a.m. - 2:00 p.m. PT

Email: [email protected]

For Treasury Management Direct Support, contact:

TM Client Support | 833.377.8265

Email: [email protected]