We’re excited to welcome all First Foundation Bank customers to Sunflower Bank’s accounts and services. Please access online banking portals through the Login box. For helpful information, please visit SunflowerBank.com/MergerUpdates.

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Welcome to Sunflower Bank

We're excited to welcome you to the Sunflower Bank family!

The transition to Sunflower Bank accounts and services has been successfully completed, and our banking systems, branches, online banking, mobile banking, and customer support teams are fully available to serve you.

As you get acquainted with Sunflower Bank, we're here to help make your experience as seamless as possible. Whether you're looking for information about your accounts, digital banking tools, debit cards, or other banking services, you'll find helpful resources below.

We're glad you're here and look forward to helping you achieve your financial goals for years to come.

Need assistance? Contact Customer Care at 888.827.5564 or visit your local branch for personalized support.

Answers

Customer FAQs / September 14 – September 21

When is my account transitioning to Sunflower Bank?

All First Foundation Bank personal and business accounts will transition to Sunflower Bank over the weekend of September 18-20, 2026. Beginning September 21, 2026 at approximately 9 a.m. ET / 8 a.m. CT / 6 a.m. PT, you can access your accounts and services through Sunflower Bank. 

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Will my account number change?

Your account number will automatically transition to Sunflower Bank. Please refer to your account transition materials for specific information about your new accounts and services. 

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Will my direct deposits and automatic payments continue?

Yes. Existing direct deposits and ACH transactions are expected to continue without interruption. We recommend updating your information with any companies or organizations that maintain your banking details. 

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How do I access Online Banking after September 21?

Personal: Log in to Sunflower Bank Personal Online Banking using your current First Foundation Bank username and password. You will then be guided through a one-time setup process. 

Business: Refer to the instructions you received in the new accounts packet that was sent to you by mail.  

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How many days of history will be available in Personal Online Banking?

Your Personal Online Banking transaction history will display up to 90 days of account activity and will continue to build going forward. Access to historical account information beyond the 90-day online history will be available through your bank statements, which will be accessible by the end of October. If you need account information that is not available through Online Banking or your statements, visit your local branch or contact Customer Care at 888.827.5564 for assistance.

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Do I need a new mobile banking app?

Personal: Yes. Beginning September 21, download the Sunflower Bank Personal Mobile App from your preferred app store and sign in with your existing Personal Mobile Banking credentials. 

Business: Yes. Beginning September 21, download the Sunflower Bank Direct Mobile App from your preferred app store:

  • Apple App Store – Direct for Business Customers
  • Google Play Store – Direct from Sunflower Bank
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What happens to my debit card?

First Foundation Bank customers with active debit cards were mailed new cards between August 26 and September 8. Continue using your current First Foundation Bank debit card until September 21. On September 21 or after, activate your new Sunflower Bank Visa® Debit Card, destroy your old card, and update any recurring payments tied to it.

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Will Online Banking be unavailable during the transition?

Online and Mobile Banking services will be unavailable during the conversion weekend as systems transition to Sunflower Bank. We anticipate all online services to be accessible on Monday, September 21, at approximately at approximately 9 a.m. ET / 8 a.m. CT / 6 a.m. PT.

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Where can I get more information or assistance?

Contact your local branch, or September 21 or after, call Sunflower Bank Customer Care at 888-827-5564. 

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What Important Dates should I make note of?

  • September 18, 2026: First Foundation Bank Online Banking becomes unavailable. 
  • September 19-20, 2026: Conversion weekend and service interruption period. 
  • September 21, 2026: Begin using Sunflower Bank Online Banking, Mobile Banking, and debit cards. 
  • December 31, 2026: Deadline to re-enroll in eStatements to avoid paper statement fees on applicable accounts.
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